Benton Franklin Orthopedic Associates Privacy Policy

Joseph Hurley • January 8, 2025

Benton Franklin Orthopedic Associates Privacy Policy

Privacy Policy Last Updated: January 03, 2026


This Privacy Policy explains how Benton Franklin Orthopedic Associates (BFOA) collects, uses, and protects your personal information when you use our services, including SMS communications.


Interpretation and Definitions


Capitalized terms have meanings defined below and apply whether used in singular or plural form.

• Company refers to BFOA

• Service refers to SMS messaging and related communications

• Personal Data means information that identifies or can identify an individual

• Usage Data means information collected automatically through service usage

• You refers to the individual using the Service


Information We Collect

Personal Data


We may collect the following information:

• Name

• Phone number

• Email address Usage


Data Usage


Data may include device information, IP address, browser type, timestamps, and interaction data related to our services.


How We Use Your Information


We use Personal Data to:

• Provide and maintain services

• Communicate via SMS, email, or phone

• Deliver updates, notifications, and relevant offers

• Respond to inquiries and support requests

• Improve services, communications, and user experience

• Comply with legal obligations SMS and Mobile Data Protection

• Mobile information will not be shared, sold, or disclosed to third parties for marketing or promotional purposes

• Text messaging opt-in and opt-out data will not be shared with third parties

• Mobile data is used only to deliver requested communications


Information Sharing


We may share information only:

• With service providers supporting our operations

• To comply with legal requirements

• During business transactions such as mergers or asset transfers

• With your explicit consent All partners are required to uphold equivalent data protection standards.


Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No electronic transmission method is completely secure, and we cannot guarantee absolute security.


Children’s Privacy


Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children under 13.


Your Rights


You may request access to, correction of, or deletion of your personal information by contacting us at bfoaadmin@bfsa.com.


 Opt-Out of Communications


To stop receiving SMS messages, reply STOP at any time.


Changes to This Privacy Policy


We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.


Contact Us


If you have questions about this Privacy Policy or our SMS practices, contact us at:

• Email: bfoaadmin@bfsa.com

• Phone: 509-396-0987

Hand and Wrist Pain
By Noisy Birds August 20, 2026
Struggling with hand or wrist pain in the Tri-Cities? Find lasting, non-surgical relief with BFOA's expert Dr. Kontogianis. Hablamos Español.
Foot and Ankle Pain
By Noisy Birds August 13, 2026
Struggling with foot and ankle pain? Dr. Derrick McKay and BFOA offer conservative, non-surgical care to get Tri-Cities residents moving again comfortably.
Physical Therapy Fixes Pain
By Noisy Birds August 6, 2026
Struggling with joint or nerve pain? Learn how specialized physical therapy in the Tri-Cities fixes the root mechanical cause of pain without surgery.
Pain Management More Than Meds
By Noisy Birds July 30, 2026
Stop masking chronic pain with pills. Find lasting pain management in Kennewick, WA with advanced interventional care and physical therapy at BFOA.
Arthritis care
By Noisy Birds July 23, 2026
From knee stiffness to hand arthritis, get comprehensive, patient-first joint care in Kennewick, Pasco, and Richland. Request an appointment today.
Plantar Warts A Guide to removal
By Noisy Birds July 16, 2026
Stop walking on pain. Learn what causes plantar warts and how the experts at BFOA in Kennewick safely remove them. Book your consultation today!
Shoulder Pain Specialists
By Noisy Birds July 10, 2026
Find lasting relief with the shoulder pain specialists in the Tri-Cities at BFOA. From conservative therapy to expert surgery. Schedule a consult today!
Pain Management
By Noisy Birds June 18, 2026
Get lasting relief from back, leg, & shoulder pain. Discover conservative pain management in the Tri-Cities with fellowship-trained Dr. Dechter at BFOA.
Physical Therapy Kennewick
By Noisy Birds June 11, 2026
Looking for Physical Therapy in Kennewick? BFOA offers expert-led, non-surgical care to help you reclaim your life. Request an appointment in the Tri-Cities.
Pasco Sports Medicine
By Noisy Birds June 4, 2026
Elite Pasco sports medicine for Tri-Cities athletes. BFOA offers expert orthopedic care, injury prevention, and bilingual support for all ages. Book today!