Benton Franklin Orthopedic Associates Privacy Policy

Joseph Hurley • January 8, 2025

Benton Franklin Orthopedic Associates Privacy Policy

Privacy Policy Last Updated: January 03, 2026


This Privacy Policy explains how Benton Franklin Orthopedic Associates (BFOA) collects, uses, and protects your personal information when you use our services, including SMS communications.


Interpretation and Definitions


Capitalized terms have meanings defined below and apply whether used in singular or plural form.

• Company refers to BFOA

• Service refers to SMS messaging and related communications

• Personal Data means information that identifies or can identify an individual

• Usage Data means information collected automatically through service usage

• You refers to the individual using the Service


Information We Collect

Personal Data


We may collect the following information:

• Name

• Phone number

• Email address Usage


Data Usage


Data may include device information, IP address, browser type, timestamps, and interaction data related to our services.


How We Use Your Information


We use Personal Data to:

• Provide and maintain services

• Communicate via SMS, email, or phone

• Deliver updates, notifications, and relevant offers

• Respond to inquiries and support requests

• Improve services, communications, and user experience

• Comply with legal obligations SMS and Mobile Data Protection

• Mobile information will not be shared, sold, or disclosed to third parties for marketing or promotional purposes

• Text messaging opt-in and opt-out data will not be shared with third parties

• Mobile data is used only to deliver requested communications


Information Sharing


We may share information only:

• With service providers supporting our operations

• To comply with legal requirements

• During business transactions such as mergers or asset transfers

• With your explicit consent All partners are required to uphold equivalent data protection standards.


Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No electronic transmission method is completely secure, and we cannot guarantee absolute security.


Children’s Privacy


Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children under 13.


Your Rights


You may request access to, correction of, or deletion of your personal information by contacting us at bfoaadmin@bfsa.com.


 Opt-Out of Communications


To stop receiving SMS messages, reply STOP at any time.


Changes to This Privacy Policy


We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.


Contact Us


If you have questions about this Privacy Policy or our SMS practices, contact us at:

• Email: bfoaadmin@bfsa.com

• Phone: 509-396-0987

Dupuytren's Contracture
By Noisy Birds • October 8, 2026
Cannot flatten your hand? Learn about palm bumps, curling fingers, and Dupuytren's treatments at Benton Franklin Orthopedic Associates in Kennewick.
Hammertoe
By Noisy Birds • September 25, 2026
Stop suffering from hammertoe pain in the Tri-Cities. Learn causes, prevention tips, and expert non-surgical treatments at Benton Franklin Orthopedic.
Interventional Pain Management
By Noisy Birds • September 24, 2026
Looking for a top pain doctor near me? Dr. Stephen Dechter offers interventional pain management in Kennewick, WA. Book your visit today!
Stryker Mako Knee Replacement
By Noisy Birds • September 17, 2026
Explore Stryker Mako robotic knee replacement in Kennewick, WA with Dr. Michael Sherfey at BFOA. Restore mobility with targeted precision. Call today!
Shoulder Surgeon
By Noisy Birds • September 10, 2026
Find lasting shoulder pain relief with fellowship-trained shoulder surgeon Dr. Josh Dworkin. Explore causes, surgical solutions, and recovery PT.
Occupational Therapy
By Noisy Birds • September 3, 2026
Learn the difference between occupational and physical therapy. Discover expert non-surgical care in Kennewick & Tri-Cities at BFOA. Book today!
Physical Therapy Near Me
By Noisy Birds • August 27, 2026
Get pain-free movement with premier physical therapy near you in Kennewick & the Tri-Cities. Trusted, conservative care at BFOA. Schedule your evaluation!
Hand and Wrist Pain
By Noisy Birds • August 20, 2026
Struggling with hand or wrist pain in the Tri-Cities? Find lasting, non-surgical relief with BFOA's expert Dr. Kontogianis. Hablamos Español.
Foot and Ankle Pain
By Noisy Birds • August 13, 2026
Struggling with foot and ankle pain? Dr. Derrick McKay and BFOA offer conservative, non-surgical care to get Tri-Cities residents moving again comfortably.
Physical Therapy Fixes Pain
By Noisy Birds • August 6, 2026
Struggling with joint or nerve pain? Learn how specialized physical therapy in the Tri-Cities fixes the root mechanical cause of pain without surgery.